Frequently Asked Questions

Upload a selfie, get an AI-powered facial analysis with a personalized score (1–100), and receive daily improvement tasks tailored to your goals. Rescan anytime to track progress.

Our AI uses advanced vision analysis to evaluate facial structure, skin quality, symmetry, and grooming across key categories: jawline, skin, hair, style, and fitness. You get specific, actionable improvements — not generic advice.

• Skin (hydration, clarity, texture)
• Hair (grooming, style, health)
• Jawline (definition, symmetry)
• Style (fashion, grooming, products)
• Fitness (posture, muscle definition)
• More categories coming soon

No. Ascend AI focuses on appearance improvement holistically — skin care, grooming, style, posture, fitness. It's a personalized appearance coach, not a workout tracker.

Currently iOS only. Android coming soon.

The score is a personalized benchmark for your improvement journey, not a judgment. We compare your results over time to show real progress. Most users see measurable improvements within weeks.

The score is a starting point. Your real metric is progress — whether your routine is moving the needle. Many users improve significantly, and that's what matters.

Most users see visible progress in 2–4 weeks of consistent daily tasks. Dramatic changes take 8–12 weeks. Consistency matters more than intensity.

Yes, anytime. Rescan daily or weekly to track how your routine is working and adjust as needed.

No. Photos are processed for analysis and permanently deleted immediately after. We never store selfies or use them for any purpose beyond your analysis.

All data is encrypted in transit and at rest. Photos are deleted immediately after analysis. We follow industry-standard security practices and never sell your data.

You can delete your account anytime in Settings → Account → Delete Account. This permanently removes all your data and cannot be undone.

Yes. Download your analysis history and progress data anytime from Settings → Data Export (delivered within 24 hours).

• Unlimited AI analyses (rescan anytime)
• Personalized daily tasks (3 per day)
• Progress tracking (30-day trend, achievements)
• Custom routines based on your improvements
• All future features

Yes. 3 days free on both monthly and yearly plans. Credit card required to start — you won't be charged during the trial. Cancel anytime before day 3 to avoid charges.

We accept all major credit cards, debit cards, and Apple Pay through secure payment processing.

Yes. Monthly plans cancel immediately with no penalty. Yearly plans can be cancelled anytime — you retain access through your renewal date.

If you're not satisfied within 7 days, contact support for a full refund — no questions asked.